Dear CoinFLEX.US Users,
As of July 15th, 2023, CoinFLEX.US has ceased operations. We sincerely appreciate your support and cooperation throughout our journey.
Situation with Prime Trust:
Our former custody provider, Prime Trust, is currently under the receivership of Nevada's Financial Institutions Division (FID). As such, they are currently not processing client withdrawals. However, they remain liable for the repayment of your CoinFLEX.US balance.
For Outstanding Funds:
If you have outstanding funds, you must now claim your assets directly from Prime Trust. Unfortunately, there has been no communicated timeframe for when they will resume processing withdrawals.
Reach out to them at customersupport@primetrust.com for further assistance. Please be aware that due to the current situation with Prime Trust, there may be significant delays or difficulties in retrieving your assets.
We extend our sincere thanks for your understanding and patience throughout this process.
Best Regards,
The CoinFLEX.US Team